ICT ADVISORY

Reaching scale and achieving financial sustainability are radically interconnected.

We help development institutions, governments, and corporates—including banks and other financial institutions— achieve maximal reach and impact with strategic deployment of information and communication technologies (ICTs). We deliver:

  • ICT strategy & ICT4D for the private sector, social sector, and public sector
  • Engaging online and mobile knowledge management platforms
  • Demand forecasting & needs assessments via surveys, focus groups, interviews, and user testing
  • Strategic partnerships and business development
  • Smart techniques for increasing reach and engagement
  • Curriculum development, ICT training, and train-the-trainer (ToT) programs.

SME DEVELOPMENT

We all have the potential to be engines of growth.

With 30+ years of combined experience reaching and building the capacity of micro, small, and medium enterprises (MSMEs) on every major continent, the Emerging360 team knows small business from the inside out. We deliver:

  • Innovative initiatives promoting women’s entrepreneurship & women-owned businesses
  • Compelling SME portals, eLearning and blended learning programs
  • Leading-edge instructional design & strategy for financial literacy education
  • Market studies, needs assessments, evaluations
  • Strategic partnerships and business development
  • Curriculum development, MSME training, and train-the-trainer (ToT) programs.

DIGITAL INNOVATION

Truly engaging products change lives.

We don’t just build web sites.

These days, many NGOs pay for Web sites and apps that never get used, because even though their ideas are great, the platforms aren’t well-conceived. Smart user experience (UX) design and rock-solid strategy are crucial in emerging markets where users have a broad range of skill and comfort with technology.

We are fanatical about testing.

We believe automated testing procedures should be leveraged as much as possible to cover “happy path” user stories and mitigate against regression bugs. At the same time, there’s no substitute for complementary, targeted, manual testing for corner cases that automated tests can’t cover efficiently.

We do much more than software development.

In addition to designing and building world-class products, the Emerging360 team includes experts in digital product strategy, business planning, partnership development, business development, content strategy & content development, project management, product marketing, social media, and program evaluation for Web and mobile initiatives.

We leverage this expertise to help ensure that the great products we design and deliver can succeed in their markets after launch.

Our team designs and delivers dynamic, high-value Web and mobile platforms that are engaging, scalable, affordable, and able to achieve sustained traction among users in emerging markets. We deliver:

  • Deeply engaging knowledge management platforms and SME portals
  • Transformative eLearning and blended learning initiatives with the latest approaches to instructional design, adult learning, and Learning Management Systems (LMS) like Moodle and Totara
  • Platforms built on leading open source Content Management Systems (CMS) like Drupal, Joomla, and WordPress
  • International product strategy and product road-mapping
  • Innovative Web and mobile solutions with leading-edge user experience design (UX design)
  • Content strategy, editorial direction, and community engagement strategy with intelligent social media integration

A few words about our philosophical approach to technology development:

We are Agile evangelists.

Rather than build an entire system and then test and present the final product, we work collaboratively with clients in short sprints, utilizing Agile Scrum methodology. Every sprint produces a functional, tested set of features culled from the backlog prioritized by the client. This lets us get frequent feedback and make rapid adjustments to specs and priorities to keep projects on track.

We are strong advocates of responsive Web design.

Users access Web sites from a host of devices: desktops and laptops, mobile phones of all sizes, and a range of tablets.

Responsively designed Web sites serve up navigation and content intelligently based on the user’s device, optimizing their experience and encouraging them to return. We leverage modern technologies like CSS 3, HTML 5, JQuery, and web fonts to further optimize the UX, and we test on all major operating systems and browsers that a target audience is likely to use.